Ted Mason Signature Homes


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Customer Care Your Satisfaction is Our Goal

Ted Mason Customer Care

Ted Mason Signature Homes was founded on customer service. The dedicated staff at Ted Mason Signature Homes remains committed to providing a total satisfaction experience to all home buyers.

Our Customer Care program represents the highest standards of customer satisfaction practiced throughout the company. Currently, the Customer Satisfaction Index is at the highest level in the company's history and outstanding warranty issues are at their lowest.

At Ted Mason Signature Homes, we make every effort to resolve home owner concerns quickly and to the home owner’s complete satisfaction. It is the company's goal to resolve all issues within one week.

"We'd heard about Ted and his homes and we probably looked at 100 homes in four months all over town. The house is perfect. The back door opens to a patio and a beautiful park. The three-year warranty gives us peace of mind. We're both happy we don't have to do yard work unless we want, as my wife has a green thumb." James Shaffer (Sutherland Downs)